Most Frustrating Product of 2011: The Oddly Not-Quite Right Water Dispenser

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You can’t see it in this picture, but the water switch is an on/off switch. This machine has the ability to give you:

  • Ice only
  • Ice and Water (which is 80% ice)

It cannot give you water only. This is because there is no switch to control the ice, only the water. Why not? How hard could it have been to add an on/off switch for the ice. For that matter, if you can only have one on/off switch, why would you put it on the water controls? There are a few oddballs who like their cup of ice only, but there are certainly far more people who like a cup of water only. The makers of this product clearly had the ability to make this work the way most people woudl want it, but for some strange reason, deliberately chose not to. Congratulations Scotsman, you made the most-frustratingly-so-close-to-being-a-good-product-and-yet-royally-sucking-of-the-year. Hoorah.

2 thoughts on “Most Frustrating Product of 2011: The Oddly Not-Quite Right Water Dispenser”

  1. I never even thought about the TouchFree part, that is a good catch!

    I am sure it was created as you lay out, but nevertheless. You added a water switch, how hard is it to hook up a switch to the ice dispensing? The people who want ice can still get what they want, and you can serve a whole new group of people.

  2. Do you have one of those other devices nearby for dispensing water — a sink?

    I’m guessing that the original model of this only dispensed ice, then someone suggested adding a water option. You say “There are a few oddballs who like their cup of ice only”, but I would surmise that this is supposed to be placed next to room temperature cans of soda or somesuch.

    You didn’t comment on my favorite part: the machine is “TouchFree+”, and yet you have to toggle the water by hand with the switch.

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