I always refer to people who do jobs like this (only being able to follow strict instructions, incapable of independent thought or decision making) as ‘monkeys’
A couple jobs ago, I was a DBA and we eventually hired a frontline help desk. Primarily, they would be in charge of creating user accounts and assigning permissions through the front end.
This is a mindless job but has to get done.
In a burst of inappropriateness, we began referring to them as ‘account monkeys’.
Sadly, when they began to do reporting for users as well, we started calling them ‘report monkeys’.
Very unprofessional of us (though we made sure they never heard it).
But when you are working and someone mentions the front team, or a request that has to go to the front team and someone inevitably chimes in with a monkey sound, well, its amusing if nothing else.