April 15, 2026 (Ride 736): Today was the first time I rated a passenger less than 5 stars. (I’ve done 736 rides so far.) She had several annoyances and one big thing.
- She was using an obvious fake name, “Debdata”.
- She was late to pickup. I appreciate that she sent a “1 min coming” message but just be on time.
- She couldn’t figure out the door handle (that’s fine, it’s a Tesla) and she was scratching to try and make it make it work (not fine).
- She gave bad directions to get out of the street.
Those were all annoying but it’s a normal part of the job. But then she went further.
She gave more directions to get out. We were near a MARTA stop. She said to just cut through here on the left. I did. I found I was where the buses go, the dedicated bus area, and I was going against the flow of buses. No, it was even worse than that. I was where the passengers stand! I wasn’t even in the road! I was on the wide curb where all the people wait for the bus! If I hadn’t stopped abruptly I would have mowed down a couple commuters! What the hell? I backed the car up. She said “if you just turn over –“ I cut her off, “shut up, I’m not listening to you!” Unbelievable. I should have booted her ass out and banned her right there.
When I dropped her off at the pin, she asked to be driven another forty feet to a different tower entrance. Just tell Uber the right destination in the first place, it’s not hard. It then took her three tries to close the door. It’s just a car door, this part isn’t hard for any functional adult. Please, would you just go to your job and get away from me and my car.
I gave her a 3-star (safety, asked for dangerous driving), and I banned her from my car (which I now know you can do).
You might wonder — why did it take over 700 rides to do anything but a 5-star? I’ve had some pretty bad passengers, you’ve read about some of them. It’s because of the UX flow in the app. When I finish the ride, I’m prompted to rate the passenger. That screen can’t be skipped. Until I rate them, I can’t get my next ride. And whatever I put will be visible to the passenger. If I rate them less than 5 stars, they are likely to do the same to me. It’s very important to keep my rating up. (I’m at 4.97 by the way). It’s much more important for me to keep a high rating that it is to properly punish bad passengers. I really have no option but to give them 5 stars. But today I learned how to change their rating later in the day. It’s difficult. Uber doesn’t make it easy. But you can. I did. I will do it more.
April 21. My 400th 5-star rating. I guess I’m a little proud of that? That’s out of 754 total trips. Roughly half the passengers give a rating. Overall, I have a 4.96 rating. That’s down from 4.97, someone put me down as “Not polite”. Maybe it was Debdata, I wasn’t even a little polite to her after she guided me right into pedestrians.
Evelyn was a nice old lady with a new hip. After picking her up at the senior center she regaled with one boring story after another. At the end of the ride, she slowly went into her purse and pulled out one single crisp dollar bill for me as a tip. I know shouldn’t be ungrateful, but a one dollar tip? That’s just insulting, I will not say thank you.
I picked up Jason downtown in the very early morning. When I saw him I anticipated problems. He looked like the Unabomber after coming off a meth high. Just a bad vibe. But Jason was fine. He was a landscaper. He was just wearing comfortable outdoor clothes and he was very very tired. I dropped him off with a crew of other very very tired looking laborers. Rough life.










